Don't leave it to the end

Charles Christian, writing in the LawGazette, is concerned that the only time partners ever become truly engaged in the legal technology procurement process is when it comes to the contractual negotiations. While this might assure that the firm obtains value for its money in negotiating a discount on the purchase price, it does not necessarily translate into a good return on the investment.

Purchasing the software is the easy part; implementing its proper use and integrating it into the firm's working practices is what really determines whether or not the intended benefits have indeed been achieved. Such a process must involve the whole firm from the partners down, and should not be delegated to lower level staff entirely.

Article in LawGazette