The Department for Communities and Local Government (DCLG) are seeking feedback on the current home buying process in their recently launched Call for Evidence.
Encouraging those with an interest to put their views forward and share their thoughts on the sector, the government aims to utilise the responses to ‘inject innovation into the process’.
One of the main overarching points raised relates to the length of the process, highlighting the difficulty in navigation, and the high amount of steps which are required before completion can occur. Similarly, this can also be caused by the chain aspect of the process for many consumers, who depend upon the alignment of several factors before their transaction can be finalised. When asked about how the buying and selling process could be improved, around a third of respondents stated that they would have liked a faster service from their conveyancer.