JHB Convey Club – June 2009

Dear GhostConvey Customer

Welcome once again to the Johannesburg GhostConvey Club! Our aim is to provide you with useful GhostConvey related information on a monthly basis, in addition to some more light-hearted hints, recipes, jokes etc, and not forgetting our regular competitions with some fantastic prizes up for grabs.

Competition time

Club membership is FREE and you can expect to have access to monthly published interesting information such as profiles of people and groups we deal with, including Banks, Mortgage Originators and Estate Agents. As a member of this exclusive user forum, we will also share with you useful tips about our products - just the kind of information you need in order to make your jobs easier.

To join, please email and fill in the detail prompts.

If you know of other GhostConvey users in your firm who may be interested in joining this exciting free venture - feel free to pass the message on to them so they can also join the club.

Changing firm? Please also inform us via e-mail - so we can contact you in case you win a prize ;)

May 2009 competition winner

Our May 2009 Johannesburg GhostConvey Club winner is Tania Scorer from Tuckers Inc. in Johannesburg.


June 2009 competition

Where would you check to make sure if your message was sent thru successfully to your Lodging Attorney?

Email your answers to All correct answers will go into our lucky draw and the winner will receive a voucher.

What's happening at our clients?

If you want to share anything about your firm or any events you are hosting, please email us at We will be happy to publish it on the Club.


We would like to congratulate Edith Towsen whom celebrated her 40th year anniversary on the 17th of March 2009, from McLoughlin Porter Inc. in Vereeniging. We hope you still have many good years to come with them.

In this picture we have Mr Porter and Edith in front of their offices.

Introducing more of our Ghostware Products


What is InsureCentral?
Most financial institutions prefer that their mortgage bonds are protected by life insurance. InsureCentral allows attorneys to send life insurance leads to an insurance company on behalf of their clients.

What can it do for me?
Offer additional service to clients
You can offer your clients access to life cover for their bond, eliminating one of the many worries while purchasing a house, with very little effort on your part.

Integrated with GhostConvey
InsureCentral referral requests are sent directly from GhostConvey. There is no need to install and learn any new software.

Simple, fast
Sending a referral message to the insurance company is as simple as ticking a box in your GhostConvey file. A message containing the contact information is sent to the insurance company's data centre, they will take care of the rest.

No follow up required
Once the insurance company receives the referral message, their call centre contacts the client to discuss the details and terms of the policy. There is no further involvement needed on your behalf.

Referral fee*
In the referral does result in a successfully concluded policy; and the bond is registered and timely payment has been made on the first three installments; then you will receive a referral fee. This fee can be credited to your Korbitec account.

What insurance products are offered?
BondAssure by Old mutual is a product specifically aimed to provide life cover on a mortgagor's home loan.

BondAssure offers -
+ Death and disability cover
+ Cover up to R1 500 000.00
+ An Installment protector benefit
+ No medial of HIV testing required**

What are my responsibilities?
You only need to determine whether client would be interested in the life insurance policy, and if so send the referral message. The insurance consultants will discuss the details and conclude the policy with the client themselves.

Marketing material on BondAssure will be made available to you that you can hand out to your clients if they are interested.

Training is also available from both Korbitec and Intaba (Life Product Consultants and Facilitators) if you would like to learn more.

How much does it cost?
InsureCentral is a free service to all attorneys. In fact, you may receive a referral fee in the form of a credit on you Korbitec account.*

How do I get started?
To activate Insure Central you need to be a Korbitec Gateway user.

If you are an existing Korbitec Gateway user, you can start using InsureCentral immediately.

If you are not yet a Korbitec Gateway user, contact your GhostConvey Account Manager. Alternatively, you can contact Korbitec Gateway directly at

- Email:
- Phone: 0800 003 8368

Or go to to find out more.

They will assist you with filling out the necessary forms and activating Korbitec Gateway on your GhostConvey.

* Terms and conditions apply. Terms can be found at

** Conditions apply

Where is it situated in GhostConvey?

Transfers - in the Financial tab, at the bottom:

Bonds - in the Financial tab at the bottom:

GhostConvey handy hints
Customising data before previewing
Certain content of the documents can be customized before printing.
Customize descriptions: Mortgagor/Surety/DocumentParty/Property

Preview description Toolbar:

1. Select the appropriate button
2. Customize the content in Microsoft Word
3. Click OK (to save the description to your matter), OR
4. Click Cancel to accept GhostConvey default.

Available Descriptions to edit
Preview mortgagor description Creates the full Mortgagor description (for the Bond) as a Word document, which can then be edited and saved.
Preview mortgagor description for PA Creates the full Mortgagor description for the Power of Attorney as a Word document, which can then be edited and saved.
Preview property description Creates the full property description (for the Bond) as a Word document, which can then be edited and saved.
Preview property description for PA Creates the full property description (for the Bond) as a Word document, which can then be edited and saved.
*Preview surety description Creates the Surety description as a Word document, which can then be edited and saved.
**Preview document's party description Preview document's party description

* the Preview Surety description is only available when the Surety Tab is active.
** the Preview Document Party description is only available when the Special Documents Tab is active.

Use the corresponding 'Rebuild' buttons to revert the description to the GhostConvey default.

From the Help Desk

Siyabonga Nkonqa has been a Help Desk Consultant for just over a year now, he started on the help desk as a Help Desk Operator where his knowledge on the Korbitec suite of products grew and later he was promoted to Help Desk Consultant role. To his role he brought a wealth of knowledge and experience from the customer service relations industry.

Meet the Johannesburg GhostConvey team

Every month you will be able to put a face to a voice you might have spoken to or a name you might have heard of. We will be posting a photo of one Johannesburg GhostConvey team member each month.

It is time to meet another GhostConvey Support Consultant, MARIAM ALLIE.

I've been at Korbitec for 2 years of which 6 months was spent at Helpdesk Cape Town. I do miss Cape Town a lot but; believe that a happy person is not a person in a certain set of circumstances, but rather a person with a certain set of attitudes!!!

Click here to see the staff archives to date.

Recipe of the month - Best Waffles - 4 Servings

Prep time 5 min
Cook time 10 min
Ready in 15 min

Ingredients (Nutrition)
  • 2 cups all-purpose flour
  • 2 teaspoons baking powder
  • 2 tablespoons white sugar
  • 1 teaspoon salt
  • 2 cups milk
  • 2 eggs
  • 2 tablespoons vegetable oil

  1. In a large bowl, stir together flour, baking powder, sugar and salt. Add milk, eggs and oil; mix well.
  2. Spray preheated waffle iron with non-stick cooking spray. Pour mix onto hot waffle iron. Cook until golden brown.

Thought for the month

Don't write your name on sand, waves will wash it away.
Don't write your name in the sky, the wind may blow it away.

Write your name in hearts of people you come in touch with.

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