Planning to deliver

Over the next three years, they intend to make the plan a reality. Once again, these are aligned with the Scottish Strategic Objectives, set by the Scottish Government.

Their six strategic objectives are:

  • To underpin the Scottish economy and contribute to sustainable economic growth by employing specialist skills to ensure the integrity of the registers under the Keeper’s control and public access to them.
  • To run RoS as a commercially sustainable business with adequate reserves to cover operational and investment needs.
  • To continue to develop and implement a business model that allows them to meet their customers' needs.
  • To create a culture of continuous improvement that focuses on economy, effectiveness and efficiency.
  • To be a leading public sector employer where staff are fully trained and committed to meeting RoS's strategic objectives and value their total reward package.
  • To reduce the environmental impact of consumption and production.

The Corporate Plan includes our new targets for 2011-2012. Registration accuracy and customer care will now be measured through a series of customer surveys.

ARTL update - as at 18 April 2011

  • 40,032 transactions have taken place
  • 590 solicitors firms are currently on the ARTL system
  • 29 lenders are currently on the ARTL system
  • 13 local authorities are using the system.
  • For up-to-date information and a full list of participating practices and companies, go to: ros.gov.uk/artl
  • Corporate Plan

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