Secretarial structures

The big London firm of Herbert Smith has saved millions of pounds by reorganising its secretarial structure. It has severed the link between secretaries and individual fee earners and created teams under a team leader. These leaders monitor the allocation of work, freeing fee-earners from having to spend time on secretarial management. A team leader structure also aids staff retention by providing greater career opportunities for secretaries.

Firms reorganise secretarial structures and promote leaders for huge savings

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