S118 Feedback sessions

S118 Deeds and Refunds - Feedback Sessions

The City of Cape Town will be hosting information and feedback sessions regarding S118 Rates Clearance, Deeds and Refund Automation processes. Sessions will be held in Strand and Bellville from 1 to 5 April, 2016.

The Council Chambers in Strand holds 40 people (another session can be arranged, if needs be), while the Auditorium in Bellville holds approximately 150 people.

Please register via rcc.ct@capetown.gov.za  and provide your Firm's name (and branch, if applicable), number of attendees, preferred venue and time slot. 

Topics to be covered:

1. Welcome and Introduction 


2. Background


3. Rates Clearances
   • Workflow Diagram
   • Key Changes • Issues / Concerns
   • Queries


4. Move In / Move Out – Buyers and Sellers
   • Ownership Change


5. Refunds Automation (New)
   • Current Refund Process
   • Goals and Objectives
   • Bank Details for Refund
   • Important Notice
   • Refund Documentation – Extracted from RC Case
   • Instructions to Refund
   • Refund Process Flow Overview
   • Refund Notifications


6. Questions and Answers

CoCT Invitation to Feedback Session and Map to Electricity Services Auditorium in Bellville